1. Our statement of privacy practice
We are not in the business of selling personal information collected by Us from You. We use Your information to services your requests; process payments; communicate with you about regarding the Products or Orders and promotional offers regarding the Products; generally maintain Your accounts with us, display content such as wish lists and customer reviews and recommend products that might be of interest to You; and try to enhance Your overall experience on the Platform.
2. Type of information collected
Information shared during account
creation. Information that You may provide to Us, voluntarily, while
registering on Our Platform and/or purchasing Products. This includes the
information that Naga Limited collects from You:
(a) when You register on the Platform, such as your name, electronic mail address, phone number, location, orders and other details; and
(b) information related to the manner and mode of payments usually adopted by You on the Platform, including details of Your bank account, credit card and debit card
Information automatically collected. Naga Limited may automatically receive and record on its server logs details relating to Your access or use Our Platform, including but not limited to, Your location, information about Your internet connection and mobile device, Internet Protocol address, cookie information, web beacon information and details of the web pages You visit, etc. Further, Naga Limited may also collect information about Your preferences and settings such as time zone and language, Your searches and the results You selected from the search and Your transactional information.
Transaction Information. We collect transaction details related to Your use of the Platform while purchasing Products, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, personal and sensitive information the transactions pursuant to purchase of Products and other related transaction details. We may access information for data caching to make the Platform faster.
3. Collection and use of information
The information gathered by Naga Limited as specified in Clause 2, may be used for the following purposes:
- to provide, maintain, develop, protect and improve the Platform and Products offered for sale on the Platform, manage Your account, etc.;
- to understand Your preferences and to enhance
and customize Your experience of using the Platform;
to respond to Your comments, reviews and questions and provide better service;
- to carry out Naga Limited’s obligations and enforce Naga Limited’s rights arising from any contracts entered into between You and Naga Limited, including collection of amounts;
- to communicate important notices or changes in the Products or services provided by Naga Limited on the Platform, use of the Platform and the terms/policies which govern the relationship between You and Naga Limited;
- for internal purposes such as auditing, data analysis and research relating to the Products purchased by You, either directly by Naga Limited or through third party service providers;
- with Your consent, for promotion and marketing purposes by Naga Limited;
- for sharing such information with any third party, including any service providers and any associated entities of Naga Limited, in the course of providing or enabling sale of Products through the Platform; and
- for any other purpose with Your consent.
4. Transparency and Choice
Your acknowledgement. All information
disclosed by You shall be deemed to be disclosed willingly and without any
coercion. No liability pertaining to the authenticity/ genuineness/
misrepresentation/ fraud/ negligence, etc. of the information disclosed shall
lie on Naga Limited nor will Naga Limited in any way be
responsible to verify any information obtained from You.
Withdraw consent. You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to email@example.com. In case You do not provide or later on withdrawing Your consent, We reserve the option to not sell or offer to sell any Products, for which the said information was sought on the Platform.
Cookies. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of Our services may not function properly if your cookies are disabled. For example, we may not remember your food preferences.
5. Collection of Information by Third-Party Sites and Advertisers
You hereby acknowledge and agree that
when You use the Platform, there may be certain links which may direct You to
other websites or applications not operated/maintained by Naga Limited
(the “Third Party Site”). The manner in which Your information is collected,
received, stored, processed, disclosed, transferred, dealt with and handled by
such Third Party Site(s) is governed by the terms and conditions and privacy
policy of the respective Third Party Site(s). Naga Limited urges You to
such Third Party Site.
Naga Limited hereby expressly disclaims all liabilities with respect to the manner in which the Third Party Site collects and/or uses Your information. On Our Platform, there may be third parties who advertise their products and/or services. Such third parties may place or recognize a unique "cookie" on Your browser and may use information about Your visits to Our Platform and other websites in order to provide advertisements about goods and services of interest to You. We shall, in no event, be liable for any unauthorized or unlawful disclosures of Your personal information made by advertisers, who are not subject to Our control.
6. Disclosure to Third Parties
may need to disclose Your information, if required to do so by law and if such
action is necessary inter-alia to:
(a) comply with a legal obligation;
(c) protect the personal safety of Naga Limited, the Users, or any person, in an emergency; and
(d) protect Naga Limited from incurring any legal liability. In such an event Naga Limited shall be under no obligation to inform You or seek Your approval or consent.
Naga Limited shall be at liberty to disclose Your information to:
(i) Sellers to facilitate the sale of Products through the Platform; and
Any content or personal information that you share or upload on the publicly viewable portion of the Platform (on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by other users.
Naga Limited may disclose or transfer Your information (personal or otherwise) to any third party if Naga Limited sells, transfers or divests all or a portion of Naga Limited’s business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.
Naga Limited shall take reasonable steps to help protect Your rights of privacy and Your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with the applicable laws. When payment card account information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage payment card information. Naga Limited does not itself store Your payment card account information, and does not have direct control over or responsibility for Your payment card account information. Hence, Naga Limited cannot guarantee that transmissions of Your payment card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Naga Limited or Naga Limited’s third party service providers. Naga Limited assumes no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third party access, or other causes beyond its control. You play an important role in keeping Your personal information secure. You shall not share Your user name, password, or other security information for Your account with anyone.
8. Public Posts
9. User Discretion
You may opt out of receiving
promotional emails from Naga Limited by following the instructions in
those emails. If You opt out, Naga Limited may still send You
non-promotional emails, such as emails about the Products and Your account.
Cookie choices. Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove or reject cookies. If You choose to remove or reject cookies, this could affect certain features or any services provided on the Platform.
Should You desire to opt out of disclosing Your information to Naga Limited, Naga Limited requests You to close Your User account and stop accessing the Platform and purchasing any Products on the Platform. Thereafter, Naga Limited may delete Your information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to You.