Privacy Policy
This PRIVACY POLICY is an integral
part of the Terms of Use of Naga Limited (“Us” or “Our” or “We”) and must be
read along with the same. All capitalised terms not defined under this Privacy
Policy shall have the meaning ascribed to it under the Terms of Use.
www.nagastore.in is operated and
managed by Us adheres strictly to the information technology and data
protection laws, rules and regulations. In order to ensure compliance with the
same, Naga Limited has adopted this privacy policy (the “Privacy
Policy”) to set out the manner in which Naga Limited handles the
information provided by the users and registrants (“You” or “Your” or
“Yourself” or “User”) of the website www.nagastore.in and/or any software
application operated and managed by Naga Limited, collectively referred
to as, “the Platform”. This Privacy Policy also specifies the manner in which
sensitive personal data or information (if any) is collected, received, stored,
processed, disclosed, transferred, dealt with and handled by Naga Limited
in relation to Your use of the Platform. This Privacy Policy does not apply to
information that You provide to, or that is collected by, any third-party
through the Platform, and any third-party site that You access or use in
connection with purchase of Products offered for sale on the Platform.
Please read the Privacy Policy
carefully before using or registering on the Platform or accessing any
material, information or purchasing Products through the Platform. By clicking
on the “I accept” button provided below, You accept this Privacy Policy and
agree to be legally bound by the same.
1. Our statement of privacy practice
We are not in the business of selling
personal information collected by Us from You. We use Your information to
services your requests; process payments; communicate with you about regarding
the Products or Orders and promotional offers regarding the Products; generally
maintain Your accounts with us, display content such as wish lists and customer
reviews and recommend products that might be of interest to You; and try to
enhance Your overall experience on the Platform.
2. Type of information collected
Information shared during account
creation. Information that You may provide to Us, voluntarily, while
registering on Our Platform and/or purchasing Products. This includes the
information that Naga Limited collects from You:
(a) when You register on the Platform, such as your name, electronic mail
address, phone number, location, orders and other details; and
(b) information related to the manner and mode of payments usually adopted by
You on the Platform, including details of Your bank account, credit card and
debit card
Information automatically collected. Naga Limited may automatically
receive and record on its server logs details relating to Your access or use
Our Platform, including but not limited to, Your location, information about
Your internet connection and mobile device, Internet Protocol address, cookie
information, web beacon information and details of the web pages You visit,
etc. Further, Naga Limited may also collect information about Your
preferences and settings such as time zone and language, Your searches and the
results You selected from the search and Your transactional information.
Transaction Information. We collect transaction details related to Your use of
the Platform while purchasing Products, including the type of service
requested, date and time the service was provided, amount charged, order(s)
placed, personal and sensitive information the transactions pursuant to
purchase of Products and other related transaction details. We may access
information for data caching to make the Platform faster.
3. Collection and use of information
The information gathered by Naga
Limited as specified in Clause 2, may be used for the following purposes:
- to provide, maintain, develop, protect and
improve the Platform and Products offered for sale on the Platform, manage
Your account, etc.;
- to understand Your preferences and to enhance
and customize Your experience of using the Platform;
to respond to Your comments, reviews and questions and provide better service; - to carry out Naga Limited’s obligations
and enforce Naga Limited’s rights arising from any contracts
entered into between You and Naga Limited, including collection of
amounts;
- to communicate important notices or changes in
the Products or services provided by Naga Limited on the Platform,
use of the Platform and the terms/policies which govern the relationship
between You and Naga Limited;
- for internal purposes such as auditing, data
analysis and research relating to the Products purchased by You, either
directly by Naga Limited or through third party service providers;
- with Your consent, for promotion and marketing
purposes by Naga Limited;
- for sharing such information with any third
party, including any service providers and any associated entities of Naga
Limited, in the course of providing or enabling sale of Products
through the Platform; and
- for any other purpose with Your consent.
4. Transparency and Choice
Your acknowledgement. All information
disclosed by You shall be deemed to be disclosed willingly and without any
coercion. No liability pertaining to the authenticity/ genuineness/
misrepresentation/ fraud/ negligence, etc. of the information disclosed shall
lie on Naga Limited nor will Naga Limited in any way be
responsible to verify any information obtained from You.
Withdraw consent. You may choose to withdraw Your consent provided hereunder at
any point in time. Such withdrawal of the consent must be sent in writing to online@nagamills.com.
In case You do not provide or later on withdrawing Your consent, We reserve the
option to not sell or offer to sell any Products, for which the said
information was sought on the Platform.
Cookies. You may also set your browser to block all cookies, including cookies
associated with our services, or to indicate when a cookie is being set by us.
However, it’s important to remember that many of Our services may not function
properly if your cookies are disabled. For example, we may not remember your
food preferences.
5. Collection of Information by
Third-Party Sites and Advertisers
You hereby acknowledge and agree that
when You use the Platform, there may be certain links which may direct You to
other websites or applications not operated/maintained by Naga Limited
(the “Third Party Site”). The manner in which Your information is collected,
received, stored, processed, disclosed, transferred, dealt with and handled by
such Third Party Site(s) is governed by the terms and conditions and privacy
policy of the respective Third Party Site(s). Naga Limited urges You to
acquaint yourself with the terms and conditions and privacy policy of every
such Third Party Site.
Naga Limited hereby expressly disclaims all liabilities with respect to
the manner in which the Third Party Site collects and/or uses Your information.
On Our Platform, there may be third parties who advertise their products and/or
services. Such third parties may place or recognize a unique "cookie"
on Your browser and may use information about Your visits to Our Platform and
other websites in order to provide advertisements about goods and services of
interest to You. We shall, in no event, be liable for any unauthorized or
unlawful disclosures of Your personal information made by advertisers, who are
not subject to Our control.
6. Disclosure to Third Parties
Naga Limited
may need to disclose Your information, if required to do so by law and if such
action is necessary inter-alia to:
(a) comply with a legal obligation;
(b) protect and defend the rights or property of Naga Limited, including
to enforce Our agreements, policies, and Terms of Use;
(c) protect the personal safety of Naga Limited, the Users, or any
person, in an emergency; and
(d) protect Naga Limited from incurring any legal liability. In such an
event Naga Limited shall be under no obligation to inform You or seek
Your approval or consent.
Naga Limited shall be at liberty to disclose Your information to:
(i) Sellers to facilitate the sale of Products through the Platform; and
(ii) any third parties including Naga Limited who provide services, such
as auditing, data analysis, and assistance with delivery of relevant marketing
messages and advertisements. If You provide a mobile phone number and/or e-mail
address, Naga Limited or the third party service providers or the persons
authorized by them, may send You text messages/e-mails in relation to Your use
of the Platform. Naga Limited contractually requires these third parties
to keep such information confidential and use it only for the purposes for
which Naga Limited discloses it to them. These third parties may view,
edit, or set their own cookies or may place beacons on Your personal
information. The use of these technologies by these third parties is subject to
their own privacy policies and is not covered by this Privacy Policy. We may
also share aggregated anonymized (and de-identified) information with third
parties including Naga Limited at Our discretion.
Any content or personal information that you share or upload on the publicly
viewable portion of the Platform (on discussion boards, in messages and chat
areas, etc.) will be publicly available, and can be viewed by other users.
Naga Limited may disclose or transfer Your information (personal or
otherwise) to any third party if Naga Limited sells, transfers or divests
all or a portion of Naga Limited’s business or assets to another company
in connection with or during negotiation of any merger, financing, acquisition,
bankruptcy, dissolution, transaction, or proceeding. Such third parties shall
be contractually bound to not disclose further, any personal information
disclosed to them.
7.Security
Naga Limited
shall take reasonable steps to help protect Your rights of privacy and Your
information (personal or otherwise) in an effort to prevent loss, misuse,
unauthorized access, disclosure, alteration, or destruction of such
information, in compliance with the applicable laws. When payment card account
information is being transmitted on or through the Platform, it will be
protected by encryption technology. You expressly consent to the sharing of
Your information with third party service providers, including payment
gateways, to process payments and manage payment card information. Naga
Limited does not itself store Your payment card account information, and
does not have direct control over or responsibility for Your payment card
account information. Hence, Naga Limited cannot guarantee that
transmissions of Your payment card account information or personal information
will always be secure or that unauthorized third parties will never be able to
defeat the security measures taken by Naga Limited or Naga Limited’s
third party service providers. Naga Limited assumes no liability or
responsibility for disclosure of Your information due to errors in
transmission, unauthorized third party access, or other causes beyond its
control. You play an important role in keeping Your personal information
secure. You shall not share Your user name, password, or other security
information for Your account with anyone.
8. Public Posts
You may provide Your feedback,
reviews, comments, etc. on the Platform on Your use of the Platform and/or
purchase of Products (“Posts”). Your Posts shall have to comply with the
conditions relating to Posts as mentioned in the Terms of Use. Naga Limited
retains an unconditional right to remove and delete any Post or such part of
the Post that, in the opinion of Naga Limited, does not comply with the
conditions in the Terms of Use. All Posts shall be publicly accessible and
visible to all Users of the Platform. Naga Limited reserves the right to
use, reproduce and share Your Posts for any purpose. If You delete Your Posts
from the Platform, copies of such Posts may remain viewable in archived pages,
or such Posts may have been copied or stored by other Users.
9. User Discretion
You may opt out of receiving
promotional emails from Naga Limited by following the instructions in
those emails. If You opt out, Naga Limited may still send You
non-promotional emails, such as emails about the Products and Your account.
Cookie choices. Most web browsers are set to accept cookies by default. If You
prefer, You can usually choose to set Your browser to remove or reject cookies.
If You choose to remove or reject cookies, this could affect certain features
or any services provided on the Platform.
Should You desire to opt out of disclosing Your information to Naga Limited,
Naga Limited requests You to close Your User account and stop accessing
the Platform and purchasing any Products on the Platform. Thereafter, Naga
Limited may delete Your information (personal or otherwise) or de-identify
it so that it is anonymous and not attributable to You.
10. Amendments
Naga Limited
retains an unconditional right to modify or amend this Privacy Policy without
any requirement to notify You of the same. You can determine when this Privacy
Policy was last modified by referring to the “Last Updated” legend above. It
shall be Your responsibility to check this Privacy Policy periodically for
changes. Your acceptance of the amended Privacy Policy shall signify Your
consent to such changes and agreement to be legally bound by the same.
11. Grievances
In the event You have any grievances
relating to the Privacy Policy, please inform Naga Limited within 24
hours of occurrence of the instance from which the grievance has arisen, by
writing an email to the Grievance Officer at online@nagamills.com